Frequently Asked Questions About Custom & Bespoke Shirts

Everything you need to know about ordering custom-made shirts from Panache Bespoke — from choosing fabrics and collar styles to measurements, production, international shipping and returns. If you cannot find your answer here, our team is happy to help through the contact page.

• Custom & Bespoke Shirts
• Personalization & Monogramming
• Measurements & Fit
• Fabrics & Shirt Construction
• Ordering & Customization Process
• Production & Delivery
• Shipping, Customs & Duties
• Returns, Fit Issues & Support

Custom & Bespoke Shirts

What is a custom-made shirt?

A custom-made shirt is created according to the customer’s selected style, measurements and specifications rather than being made to a fixed ready-to-wear size. Panache Bespoke allows you to personalize important shirt details so the finished garment is made according to your order requirements.

How does a Panache Bespoke shirt differ from a ready-to-wear shirt?

Ready-to-wear shirts are produced in standard sizes and predetermined designs. A Panache Bespoke shirt can be customized according to your measurements and selected shirt details, giving you more control over the fit, fabric and styling.

Can I design my own dress shirt online?

Yes. Panache Bespoke allows customers to order custom men’s dress shirts online by selecting available fabric, fit and design options and providing the required measurements and specifications.

What parts of a shirt can I customize?

Depending on the product, available customization can include the fabric, collar, cuffs, fit, sleeve length, placket, buttons, pocket and other design details. The exact options available are shown on each product page.

Can I choose my own collar style?

Yes, where multiple collar options are offered on the product, you can select the collar style that suits your preferred look and occasion.

Can I choose my own cuff style?

Yes, available cuff styles can be selected according to the customization options provided for the shirt. Options may vary between products.

Can I choose the shirt’s placket and button style?

Selected Panache Bespoke shirts offer customization of details such as the placket and buttons. Available options depend on the specific shirt design.

Can I customize a shirt for business or formal wear?

Yes. Panache Bespoke offers custom men’s shirts suitable for business, professional and formal wardrobes. You can select styling details according to the intended occasion.

Can I create a shirt for a wedding or special occasion?

Yes. Custom shirts can be designed for weddings, formal events and other special occasions. You can choose available styling and personalization options to create a shirt suited to the event.

Can I request a completely unique shirt design?

If you require a design or combination of details that is not shown on the product page, contact Panache Bespoke before ordering. The team can review your request and confirm what can be produced.

Personalization & Monogramming

Can I add my initials to a custom shirt?

Yes. Panache Bespoke offers initials and monogram personalization on selected shirts. Monogram initials can be placed on the cuff, chest or inside collar. Available options vary by product.

Can I add a monogram to my shirt?

Yes. Monogramming is available on selected custom shirts — you can add your initials as an elegant custom monogram when ordering. Available options vary by product.

Where can my initials or monogram be placed?

Monogram initials can be placed on the cuff, chest or inside collar. Available placement options vary by product, so confirm the options shown on the product page before ordering.

Can I choose the monogram font?

Available monogram styles vary by product. Contact Panache Bespoke if you need a specific font that is not listed.

Can I choose the embroidery or thread color?

Thread and trim color choices vary by product and are shown with the product’s customization options.

Can I use a nickname, date or other personalized text?

If you would like to use a nickname, date or another custom message, contact Panache Bespoke before ordering to confirm the available character and personalization requirements for the specific shirt.

Can I personalize the collar, cuffs or other shirt details?

Yes. Depending on the product, you can personalize details such as collar style, cuff style, placket type, button color, trim color and pocket addition. Available options vary by product and are displayed on the individual product page.

Can I request special personalization that is not shown on the product page?

You can contact Panache Bespoke before placing your order with a special personalization request. The team can confirm whether the requested customization can be produced.

Measurements & Fit

How do I measure myself for a custom shirt?

Follow the Panache Bespoke measurement instructions carefully and provide the requested measurements when placing your order. Accurate measurements are important because the shirt is made according to the information submitted with your order.

Can I use a shirt I already own to provide measurements?

You may use a well-fitting shirt as a reference, but follow the Panache Bespoke measurement instructions for the measurements required with your order. Accurate measurements are important because your shirt is made according to the information submitted with the order.

What measurements do I need to order a custom shirt?

The required measurements depend on the specific custom product and measurement method. Follow the measurement fields and instructions provided by Panache Bespoke during the ordering process, and refer to the size guide for additional reference.

What if I am not sure how to take my measurements?

If you are unsure about a measurement, review the Panache Bespoke measurement instructions before submitting your order. You can also contact customer support for assistance before placing the order.

Can I order a custom shirt if I have an unusual body shape?

One of the advantages of custom tailoring is that the garment can be made using your submitted measurements rather than relying only on standard ready-to-wear sizing. Make sure your measurements are accurate and complete.

Can I request a slim, regular or relaxed fit?

Fit options depend on the individual product. Where different fits are available — such as slim, trim, regular or loose — you can select your preferred fit from the product’s customization options.

Can I customize my sleeve length?

Yes, sleeve length can be customized where the product provides sleeve measurement options. Enter the requested sleeve measurement accurately when ordering.

What happens if I accidentally submit the wrong measurements?

Contact Panache Bespoke as soon as possible if you notice an error in your submitted measurements. The available options may depend on whether production has already started.

Fabrics & Shirt Construction

What fabrics are available for custom shirts?

Panache Bespoke offers a range of shirt fabrics, including cotton-based options and different weaves and finishes. Available fabrics vary by product and collection.

Can I choose the fabric myself?

Yes, where fabric selection is available on the product, you can choose from the fabrics offered for that particular shirt.

What is Giza cotton?

Giza cotton is a premium Egyptian cotton known for its fine fibers and soft hand feel. It is commonly used in high-quality shirting fabrics where softness, smoothness and comfort are important.

What is the difference between poplin, twill and Oxford fabric?

Poplin is generally lightweight and smooth, making it popular for dress and business shirts. Twill has a diagonal weave and often provides a slightly more substantial feel. Oxford has a distinctive basket-like weave and is commonly associated with versatile business and smart-casual shirts.

Can I choose a different fabric for the collar or cuffs?

Some Panache Bespoke products provide contrast-fabric customization for areas such as collars or cuffs. Available options depend on the individual shirt design.

Can I choose the buttons for my shirt?

Button options depend on the specific product. Where button customization is available, you can select from the options shown on the product page.

Can I customize the pocket, placket or other construction details?

Selected products provide customization for construction and styling details such as pockets, plackets and other shirt features. The exact options vary by product.

Ordering & Customization Process

How do I order a custom shirt online?

Choose your preferred Panache Bespoke shirt, select the available customization options, provide your measurements and order details, then complete checkout. The shirt is produced according to the specifications submitted with your order.

What happens after I place my order?

After your order is received, the submitted specifications and measurements are used for production. Once the shirt is completed and dispatched, shipping and tracking information is provided according to the order process.

Can I add special instructions to my order?

If the product or checkout process provides an area for special instructions, you can include relevant details there. For requests that require confirmation, contact Panache Bespoke before placing the order.

Can I order multiple shirts with different designs?

Yes. You can order multiple custom shirts and select different fabrics, styles, measurements or customization options for each product, where those options are available.

Can I order matching shirts for a wedding or group?

Yes, Panache Bespoke can review group or coordinated custom-shirt requirements. Contact the team before placing a larger order so the specifications, quantities and production requirements can be confirmed.

Can I reorder a shirt I previously purchased?

If you want to reorder a previous design, contact Panache Bespoke with your previous order details. The team can help determine whether the same fabric, design and specifications are still available.

Do custom measurements cost extra?

No. Panache Bespoke does not charge an additional fee for providing custom measurements. You can submit your required measurements according to the measurement instructions provided with your order.

Production & Delivery

How long does a custom shirt take to make?

Standard custom shirt orders typically take 5–6 business days for production. Urgent orders may be completed in approximately 2–3 business days, depending on the order and production requirements.

How long does shipping take after my shirt is completed?

Shipping time depends on the destination and shipping service selected for the order. Standard shipping is estimated at 10–12 business days after dispatch, and an express option is available at checkout for eligible destinations. The applicable delivery estimate is provided with the order or shipping information.

Do you ship custom shirts internationally?

Yes, Panache Bespoke serves international customers. Available shipping services and delivery times depend on the destination.

Can I request rush or express production?

Urgent production may be available for eligible orders and can take approximately 2–3 business days, depending on the order and production requirements. Express shipping is separate from production time and affects transit time after the order is completed. Please contact us before ordering if you need an urgent order so we can confirm availability and timing.

How can I track my order after it ships?

Once your order has been dispatched, tracking information is provided when available. Use the tracking details supplied with your shipping confirmation to follow the shipment, or visit the order tracking page.

Shipping, Customs & Duties

Do you ship to the United States and other countries?

Panache Bespoke ships internationally, including to customers in the United States. Available shipping methods and delivery estimates depend on the destination.

Are customs duties and import taxes included in shipping?

No. Customs duties, import taxes and tariffs are not included in the product price or shipping charges. As stated in our Terms & Conditions, all duties, tariffs and taxes imposed by the destination country must be paid by the customer.

Will I have to pay additional customs or import charges?

Possibly, yes. Depending on your destination country’s import rules, your local customs authority may charge duties, import taxes or tariffs when the parcel arrives. These charges are determined by your country’s customs authority and are the customer’s responsibility. Panache Bespoke does not collect or control these charges.

Returns, Fit Issues & Customer Support

What happens if my custom shirt does not fit correctly?

Contact Panache Bespoke as soon as possible if your custom shirt has a fit or measurement issue. The applicable solution depends on the circumstances and the current return, alteration or remake policy, which is explained on our refund policy page.

What should I do if there is a problem with my custom shirt?

Contact Panache Bespoke customer support with your order number and details of the issue as soon as possible. The team can review the order and explain the applicable next steps under the current return and customer service policy.